Question 1

Where are we located?

Accepted Answer

Our Tutors meet you where you are at! Common places to meet include the library, coffee shops, and other study areas (tutoring is not permitted at dorms or apartments). Your student will receive a text from their tutor confirming with exact meeting location.

Question 2

What is the 24/7 Homework Hotline?

Accepted Answer

Studying doesn't have to stop because you're struggling with a problem or have a question! With our 24/7 Homework Hotline, you can request help anytime. Just send a picture of your problem! (not applicable to quiz or test questions).

Question 3

What is included in Personalized Notes?

Accepted Answer

Each session, your tutor will write the work for every problem you solve together. These notes are uploaded as a PDF document you can access anytime in your Tutoring Account.

Question 4

What are Chapter Breakdowns?

Accepted Answer

Chapter Breakdowns outline the important concepts for each Chapter. For Math classes, the Breakdowns include types of questions, formulas, and explanations. For concept based classes like Accounting & Economics, our Breakdowns include major concepts, explanations, and formulas.

Question 5

Can I cancel my Membership?

Accepted Answer

Yes, students can cancel their membership if they've only received 1 tutoring session since they've activated member account. If a student has received more than 1 tutoring session, their membership is non-refundable & required to be completed for the UARK calendar semester.

Question 6

Cancellation & No-Show Policy

Accepted Answer

Tutoring sessions must be cancelled at least 24 hours in advance (48 hours for session before 10:30AM) or be subject to a $30 Late Cancellation Fee. All No Show sessions will be charged the full amount for the session.

Question 7

Standard & Elite Membership Cancellation Policy

Accepted Answer

Standard & Elite Members receive (1) Free Late Cancelation and (2) $30 No Show Fees. Standard and Elite Members must reschedule any cancelled sessions to remain on track with their scheduled tutoring plan.

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Tutoring in Fayetteville, AR for University of Arkansas Students

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